Refund policy

 Return & Refund Policy

At BuckleBrew, customer satisfaction is our priority. Please review our policy below before placing your order.

Returns
We accept returns within 30 days of delivery for items that arrive damaged, defective, or incorrect.

To start a return request, please contact our support team with:
- Your order number
- A description of the issue
- Clear photo/video evidence if applicable

 Non-Returnable Situations
We do not offer refunds or returns for:
- Minor cosmetic damage to outer packaging caused during shipping
- Incorrect address entered at checkout
- Delays caused by the shipping carrier
- Normal wear and tear or misuse of the product
- Change of mind after the order has been shipped

Refunds
If your refund request is approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing

In some cases, we may offer:
- A replacement item
- Store credit
- A partial refund

Order Changes & Cancellations
Orders may only be canceled or modified within 12 hours of purchase. After this period, orders are automatically processed and cannot be changed.

Shipping Issues
If your package is marked as delivered but cannot be located, please contact the shipping carrier first. BuckleBrew is not responsible for lost or stolen packages after confirmed delivery.

Contact
For support, please contact us at:
BuckleBrew.co@yahoo.com